Seminar on High Performance Communication: Influencing, Persuading & Negotiating, by Pro George Kohlrieser
Date: 11 January 2011
Time: 9am to 5pm
Venue: Taylor’s Lakeside Campus
High Performance requires all members of an organisation to work together across boundaries of culture, diversity, interpersonal differences, and conflicts. In essence, every organisation is a product of how its leaders and members think and interact.
This presentation aims at introducing participants to the concept of leadership as a process of communication, dialogue, influence and persuasion.
In order to influence followers effectively and correctly, organisational leaders need to adopt a mindset of “playing to win” rather than “playing not to lose” allowing them to bring forth their vision with passion. Cutting edge leaders know how to take appropriate risk, inspire trust and create opportunities to foster success for themselves, their teams, and their organisations.
Who Is This For?
• CEOs / CMOs / CFOs / COOs
• Managing Directors
• Senior Management
• Leaders & Change Agents
• Business Owners
Programme Overview
• The role of influencing and persuasion in the negotiation process.
• Using the law of reciprocity as a method of influencing.
• Managing resistance to change, the difficult person, and the cycle of escalation.
• The art of concession making as a key to high impact negotiation.
Programme Structure
• High impact communication.
• Influence, persuasion and negotiation.
• Action Learning and application through Role-playing.
• Feedback.
• Action Planning.
What will you learn?
• Learn how to be an effective listener.
• Use the full power of interaction.
• Learn how to proactively solve conflict.
• Harness your informal authority to communicate clearly and directly with team members and others.
Methodology
Presentations, small group work, action learning exercises, role-playing and action planning.
• Using the law of reciprocity as a method of influencing.
• Managing resistance to change, the difficult person, and the cycle of escalation.
• The art of concession making as a key to high impact negotiation.
Programme Structure
• High impact communication.
• Influence, persuasion and negotiation.
• Action Learning and application through Role-playing.
• Feedback.
• Action Planning.
What will you learn?
• Learn how to be an effective listener.
• Use the full power of interaction.
• Learn how to proactively solve conflict.
• Harness your informal authority to communicate clearly and directly with team members and others.
Methodology
Presentations, small group work, action learning exercises, role-playing and action planning.
Our contact information is as follows:
Asian Institute for Development Communication (Aidcom),
First Floor, 32 & 34
,Jalan Bangsar Utama 1,
Bangsar Utama,
59000 Kuala Lumpur,
Malaysia.
Tel: (603) – 2287 0023 (hunting line); Fax: (603) – 2287 3023;
Email: aidcom@streamyx.com ; Url: : http://www.aidcom.com
Contact Persons: Mr Hew Wai Sin or Ms Zel Leong (016-6382408
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